Important website information

Website Role and Information Boundaries

NOVA Home Care Help provides general information and an inquiry path for people exploring home-care options. This page explains the current role boundaries of the website. Final Terms of Use and disclosure language require verification of the operating model and review by qualified Virginia counsel before publication.

How NOVA helps: Share the home situation and we will use the details to identify potentially suitable local home-care options for you to explore.

Find suitable care options

Share details. See what may fit.

Why this feels difficult

It is reasonable to want clear information about what a website can and cannot do before you share a family situation. NOVA’s role is limited to general information and an inquiry path for exploring options.

See what may fit

Understanding Our Role

NOVA Home Care Help is an information and referral website. It does not directly employ or dispatch caregivers or provide medical, nursing, home-health, personal-care, diagnosis, treatment, or emergency services. Provider arrangements, if any, are made under the provider’s own agreement.

Website Use and Content

The information provided on this website is for educational and planning purposes only. It does not constitute medical, legal, or financial advice. We encourage you to consult with qualified professionals regarding your specific situation before making major decisions.

Referral Disclosures

The ownership, compensation, provider-recipient, and provider-selection disclosures for NOVA are not yet finalized. NOVA will publish a counsel-approved Referral, Compensation and Ownership Disclosure before routing inquiries to external providers.

Questions families ask

Clear answers for the next conversation.

Do you charge families for your referral service?+

Whether consumers are charged and whether NOVA receives compensation from providers must be confirmed before a final referral disclosure is published.

Is the information on this website medical advice?+

No, the content on our site is strictly for informational purposes and should not replace professional medical guidance.

How do you protect my personal information?+

The current site collects the contact and general care-planning details requested in the form. A complete privacy and provider-sharing disclosure will be published after the relevant practices are verified.

This plain-language terms concept is for informational purposes only. It must be reviewed and approved by qualified legal counsel before website launch.

03. Request suitable local options

Find suitable home-care options for your situation.

Tell NOVA what is changing, where support is needed, and when. The details you share help us identify potentially suitable local home-care options for you to explore.

Find suitable care options

NOVA helps identify options to explore. Provider availability, services, pricing, and final suitability should always be confirmed directly.

Find suitable care options

It is reasonable to want clear information about what a website can and cannot do before you share a family situation. NOVA’s role is limited to general information and an inquiry path for exploring options.

Understanding Our Role

Website Use and Content

Referral Disclosures

Clear answers for the next conversation.

Information You Share in a Care Inquiry

Clear guidance for families navigating senior care in Northern Virginia

Find suitable home-care options for your situation.